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Client Support

Frequently Asked Questions (FAQs)

How do I get started?

Contact an engineer! You can call us at 314-714-1580 or fill out our contact form. Either method, you will be directed to an engineer to discuss your project at hand.

Do you accept NDA's?

Absolutely, most often we prefer clients to send us an NDA. You can submit NDA’s through our contact form or call us to speak directly with a custom machines engineer: 314-714-1580.

How big is EPIC’s facility?

Our main facility is 34,000 sq. ft. with an additional 20,000 sq. ft. at a remote location.

What if I can't find my industry or the service I am looking for on your website?

Contact us! EPIC’s engineers have knowledge and experience in numerous industries and services, not all of which are listed on our site…

How experienced are your Packaging Line engineers?

Our Packaging Line Engineers average more than 17 years of experience in custom machine design and fabrication. Our Mechanical Engineers average over 20 years of manufacturing experience. We also have a group of Power and Controls Engineers who average over 22 years of automation and programming experience.

How is EPIC Packaging Systems different?

EPIC provides a wide variety of solutions for: packaging line automation & integration, product handling, package orientation, forming, filling, sealing, sanitizing, purging, weight checking, pressure testing, cap/sprayer inserting, product & packaging inspection, case handling and palletizing and many other packaging line applications. We utilize advanced line evaluation, 3D modeling, integration and automation to transform individual pieces of machinery and equipment into fully functional Packaging Lines.

Does EPIC sell packaging equipment?

The short answer is no. If you are looking for a single piece of equipment, it is better to go directly to the equipment manufacturer.

However, if your application requires multiple pieces of equipment that require integration into a new or existing packaging line, EPIC Systems will add value. Not being tied to a particular brand of equipment, EPIC will select and integrate the most appropriate equipment for your turnkey packaging project.

Will you come to my facility to complete a packaging system evaluation?

Yes. Packaging lines are evaluated during Front-end Engineering and design effort for a turnkey packaging project. This funded effort allows EPIC to clearly outline project specifications, turn unknown factors into quantifiable answers, and arrive at an accurate price for the entire packaging line – not laden with contingency for all the ‘unknowns’ (those have been eliminated).

How much does a turnkey packaging line cost?

This varies widely from application to application. Cost of a turnkey packaging line is largely driven by the complexity of the application. The more complex the application, the more specialized the packaging equipment has to be – which effects overall project cost. Other factors that play into the cost of packaging line are:

  • Customer Timeline: The faster a line needs to be operational the more cost are incurred with equipment expediting
  • Line Rates: Typically, the faster lines have to run, the more expensive the equipment required to facilitate the increased load
  • Automation level – This is often related to speed costs. By itself, increased automation usually equals increased line costs. However, there is a long-term ROI tradeoff for this factor. More automation also typically means more production on one line and more product out the door.
  • Safety Considerations: Projects that require stringent safety considerations can create additional project scope which is reflected in the overall cost of the packaging line
  • Change in project scope

Will EPIC package products for my company?

No. You are looking for a contract manufacturer, not an integrator like EPIC. EPIC does not package goods for end users. EPIC provides the physical packaging line to package your product at your facility.

If you are looking for a company to package your product for you, the following search terms will point you in the right direction:

  • Contract Packaging
  • Contract Manufacturers
  • Toll Manufacturers

How do I get started with EPIC?

Call EPIC today to discuss your project  – 314-714-1580 – or fill out our contact form, and we will promptly follow up within one business day.  We pride ourselves on being responsive to your requests and we look forward to working with you.

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EPIC Packaging Systems
4134 Meramec Bottom Rd
St. Louis, MO 63129, US
(314) 714-1580

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