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Customer Service

EPIC Customer ServiceAccountability is a word not often used in today’s manufacturing environment, yet it’s taken very seriously at EPIC. We take pride in our ability to responsibly manage our clients’ projects from start-to-finish and beyond.

A mutual investment in Front-End Engineering ensures that the proper steps are taken during project scope development, allowing EPIC to take the burdens of project management off of our clients. The result is a seamlessly successful project outcome, truly unique to EPIC Systems.

Each EPIC system is inspected with a variety of quality control checks before it is shipped to our clients. Our fabrications are cross-checked with our engineering plans and customer’s specifications and put through a comprehensive testing runoff. Our user manuals are easy to understand and includes operation training.

Excellent service continues after delivery by experienced technicians who provide phone and e-mail assistance for questions ranging from simple maintenance to complex technical issues. We pride ourselves in responding to customer questions with information and solutions in a timely and professional manner.

Contact an EPIC support technician for more information:

Support Number:
(314) 845-0077

Email:
[email protected]

Case-Study

View Packaging Lines Case Studies…

Find case studies about different project applications EPIC has completed and specific unit operations within each project.

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Our blog features topics on industry, engineering tips and company updates.

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Stay up-to-date on what is happening at EPIC. You will find press releases on packaging line systems being delivered to clients, awards won by EPIC and new employees hired.

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EPIC Packaging Systems
4134 Meramec Bottom Rd
St. Louis, MO 63129, US
(314) 845-0077

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