Skip to main content

Customer Service

EPIC Customer ServiceAccountability is a word not often used in today’s manufacturing environment, yet it’s taken very seriously at EPIC. We take pride in our ability to responsibly manage our clients’ projects from start-to-finish and beyond.

A mutual investment in Front-End Engineering ensures that the proper steps are taken during project scope development, allowing EPIC to take the burdens of project management off of our clients. The result is a seamlessly successful project outcome, truly unique to EPIC Systems.

Each EPIC system is inspected with a variety of quality control checks before it is shipped to our clients. Our fabrications are cross-checked with our engineering plans and customer’s specifications and put through a comprehensive testing runoff. Our user manuals are easy to understand and includes operation training.

Excellent service continues after delivery by experienced technicians who provide phone and e-mail assistance for questions ranging from simple maintenance to complex technical issues. We pride ourselves in responding to customer questions with information and solutions in a timely and professional manner.

Contact an EPIC support technician for more information:

Support Number:
(314) 845-0077

[email protected]


View Packaging Lines Case Studies…

Find case studies about different project applications EPIC has completed and specific unit operations within each project.


Click here to view our blog…

Our blog features topics on industry, engineering tips and company updates.

Press Release

View our latest press releases…

Stay up-to-date on what is happening at EPIC. You will find press releases on packaging line systems being delivered to clients, awards won by EPIC and new employees hired.

Free Newsletter

Stay up-to-date on current industry news and trends by subscribing to our packaging systems newsletter. Our newsletters are sent out semi-annually and cover interesting news, trends, industry topics as well as updates on EPIC Systems.

EPIC Packaging Systems
4134 Meramec Bottom Rd
St. Louis, MO 63129, US
(314) 845-0077

Send this to a friend